1) Reporting & Dashboards
Replace weekly spreadsheet rituals with live dashboards.
Stack: n8n/Make + Python for ETL → DB (Postgres/Airtable) → Metabase/Looker.
Checklist: define owners, schedule jobs, set alerts on failures.
2) Customer Support FAQs
Deploy an assistant for repetitive questions; escalate seamlessly to human.
Stack: Help center content → vector search + LLM (OpenAI/Claude) → guardrails + analytics.
Metric: first-response time ↓, deflection rate ↑, CSAT stable.
3) Inventory & Ops Sync
Keep stock, pricing, and orders consistent across channels.
Stack: Webhooks + retry queues; idempotent updates; reconciliation reports.
Guardrails: rate limiting, dead-letter queues, anomaly alerts.
Design Principles
Start with explicit rules; add AI only where it reduces steps or improves accuracy. Always provide a manual override path and logs.
Measuring ROI
Track hours saved/week, error rate reduction, time to resolution, and cycle time per process. Tie outcomes to $$ by valuing time saved and error cost avoided.
Security & Compliance
Minimize PII movement, prefer server-side secrets, and maintain audit trails. For AI, log prompts/outputs for traceability.